1. Public beta
FunInput does not currently charge users during public beta, so there are no beta payments to refund.
2. Future paid usage
Before paid access begins, the price, currency, charging unit, and payment terms will be shown on the Pricing page and before payment is enabled.
Successfully delivered pages or images are not refundable solely because of preference or a change of mind. Contact us if a charge is duplicated, unauthorized, calculated incorrectly, or applied without the corresponding output being delivered.
3. Failed or incomplete generation
FunInput charges only for successfully delivered pages or images. Failed attempts and system corrections should not create an additional charge. If a technical error creates a charge without delivery, we will reverse or refund that charge after verification.
4. Duplicate, unauthorized, or incorrect charges
Contact us promptly if you see a duplicate, unauthorized, or incorrect charge. After verifying the transaction, we will correct the order or issue an appropriate refund. We may ask for the order identifier and information needed to verify account ownership.
5. How to request a refund
Write to [email protected] from the email address used for your FunInput account. Include the order identifier, purchase date, and reason for the request.
We aim to review complete requests within 5 business days. Approved card refunds are submitted to the original payment method. Your bank or card issuer can require additional time, commonly 5 to 10 business days, to display the refund.
6. Mandatory rights
Nothing in this policy limits refund, cancellation, or consumer rights that cannot lawfully be excluded. If a checkout presents additional mandatory terms for your location, those terms also apply.